If your activity is cancelled by Shore Excursions, your onboard account will be fully refunded. All Shore Excursions at Perfect Day at CocoCay have the same policy as our shore excursions at other global destinations.
Cancellation Policy
Excursions can be modified or cancelled up to 48 hours prior to port arrival without penalty. Tours involving flights, trains, special events, overnight stays, hotel stays and Private Journeys must be cancelled 30 days prior to sailing to avoid cancellation penalties. Other restrictions may apply.
In the event a tour on the island is cancelled due to weather conditions, a full refund will be provided to youronboard account.
Exchange Policy
The deadline for tour exchanges is 48 hours before port arrival.