ROYAL CARIBBEAN'S CASINO ROYALE PROMOTIONAL OFFERS
All Casino Royale Offers listed below (the “Casino Offers”) are applicable to NEW individual bookings on Royal Caribbean International made by the qualified player named in the email, home invitation and/or Instant Cruise Rewards Certificate, with verifiable ratings, who are at least 21 years old as of the sailing departure date (the “Recipient”) and must be used in accordance with the following terms and conditions:
Stateroom Offers and Stateroom Instant Cruise Rewards Certificates (the “Stateroom Offer”): The Stateroom Offer provides the Recipient complimentary cruise fare for the Recipient and one (1) guest in the same stateroom, based on double occupancy, when the Recipient pays the taxes and fees*. A Two Hundred Dollar ($200.00) per stateroom deposit (“Deposit”) applies to the redemption of a Stateroom Offer on a Qualified Sailing by any Recipient who has failed to check in at the pier or cancels a Stateroom Offer reservation two (2) days or less prior to sailing in the twelve (12) month period immediately preceding the booking date of any Qualified Sailing (a “No Show Recipient”). The Deposit will be assessed on any Qualified Sailings by a No Show Recipient, and become due and owing in accordance with the Cancellation and Payment Schedule. The Stateroom Offer must be booked prior to Advertised Date (the “Book by Date”) and applies to sailings departing prior to Advertised Date on the ship(s), sail date(s) and itineraries available upon the Recipient’s redemption of the Stateroom Offer (the "Qualified Sailings") in the stateroom category(ies) specified on the offer communication. Unless assigned upon Recipient’s redemption of the Stateroom Offer, staterooms will be assigned prior to embarkation. The Stateroom Offer is not combinable with any other offer. The No Show Recipient’s onboard account will be credited with a refundable Two Hundred Dollar ($200.00) onboard credit (“OBC”). Any unused balance of the OBC will be credited to the No Show Recipient’s original form of payment at the end of the Qualified Sailing. Notwithstanding the cancellation and refund schedule for any additional amounts paid for ancillary purchases, including but not limited to any add ons or upgrades, reservations cancelled by a No Show Recipient seven (7) days or less prior to the departure date, or “no-shows” (as defined herein) are subject to a cancellation charge of $200.00 per stateroom (the “Cancellation Charge”). Any prepaid taxes and fees shall be refunded.
Dollars Off Offers and Dollars Off Instant Cruise Rewards Certificates (the “Dollars Off Offer”): The Dollars Off Offer applies to new individual bookings and provides the Recipient the value listed in the communication redeemable as dollars off the Recipient’s purchase of any sailing departing prior to Advertised Date (“Qualified Sailings”), booked prior to Advertised Date (“the “Book by Date”), subject to availability. The Dollars Off Offer is combinable with in-market offers and other offers.
Discounted Stateroom Offers (the “Discount Stateroom Offer”): Discount Stateroom Offer applies to new individual bookings booked prior to Advertised Date (the “Book by Date”) for the ship(s), sail date(s) and itineraries provided in this communication (“Qualified Sailings”) and provides the Recipient complimentary cruise fare when the Recipient pays the taxes and fees, and a Casino discount rate for one (1) guest in the same stateroom, based on double occupancy, offered in select stateroom categories available upon the Recipient’s redemption of the Discount Stateroom Offer. Unless assigned upon Recipient’s redemption of the Discount Stateroom Offer, staterooms will be assigned prior to embarkation. Recipients who sail as a single passenger without a guest in a double occupancy stateroom are responsible for the payment of the cruise fare for the second passenger, at the Casino discount rate. The Discount Stateroom Offer is not applicable to single occupancy staterooms.
Free Play: Recipient may redeem Free Play for promotional slot credit(s) issued to the Recipient’s Sea Pass account (“Credit(s)”) and/or promotional table game chips issued to the Recipient at the Cashiers Desk with the Recipient’s Sea Pass card (“Chips”). Credit(s) have no cash value, may not be cashed out on specific machines and Recipient may be required to play the Credit(s) in their entirety. Chips are not transferable, not redeemable for cash or onboard credit, for casino game-play only and may not be bartered, sold, transferred, assigned, or gifted. Chips denomination is subject to availability. Chips are not allowed on contra betting on Roulette, Craps, and Baccarat games. Chips stay in play until losing hand. Winning wager will be paid in value table game chips. All Free Play must be used by the final night of the Qualified Sailing. The Recipient will not earn Club Royale Rewards Program Tier Credits or Reward Points on gaming of the Free Play.
Redemption of Offers not associated to an online web booking:
To redeem, call your Travel Advisor or Independent Casino Representative, or contact Casino Royale Representative at the number below:
US and Canada: 1 888 561 2234, Monday - Friday 8 a.m. to 10 p.m. EST and Saturday - Sunday 9 a.m. to 5:30 p.m. EST.
UK: 0344 571 7395 and Ireland: 1800 932 606, Monday - Friday 08:30 a.m. – 8:00 p.m. GMT, Saturday 9:00 a.m.– 6:00 p.m. GMT and Sunday 10:00 – 5:00 p.m. GMT.
Singapore/Indonesia/Malaysia: +65 6675 0415 , Monday – Friday 9:00 a.m. – 7:00 p.m. SGT, Saturday – Sunday 9:00 a.m. – 5:00 p.m. SGT.
Mexico: Local 5555251990 / Toll Free 800 746 7626, Monday – Friday 9:00a.m. – 7:00 p.m. CT/CST, Saturday 10:00 a.m. – 3:00 p.m. CT/CST, Sunday – Closed.
Australia/New Zealand: 1 800 965 878 / 0800 445922 Monday – Friday 9:00 a.m. – 8:00 p.m. AEST/NZST / Saturday – Sunday 9:00 a.m. – 6:00 p.m. AEST/NZST
Hong Kong: 400-120-8687 / 852 2341-0300, Monday – Friday 9:00 a.m. – 6:00 p.m. CST/HKT, Saturday – Sunday Closed
Club Royale Reservations Centers operating times are in regional time zones.
Local charges may apply for the above call centers.
Redemption of Casino Offers associated to an online web booking (for North America Recipients only):
To redeem, the Recipient must visit www.RoyalCaribbean.com (the “Website”) via the ‘Book Now’ link on an email communication, scan the QR code on a mailed communication, or visit RoyalCaribbean.com/MyOffers. On the Website, click “My Offers”, then the casino offer coupon to display the Qualified Sailings. The Recipient must select a Qualified Sailing and can complete the booking on the Website, or by calling a Casino Royale Representative at 1-888-561-2234, Monday - Friday 8 a.m. to 10 p.m. EST and Saturday - Sunday 9 a.m. to 5:30 p.m. EST, or by contacting a professional Travel Advisor or Independent Casino Representative. Upgrades can only be applied by contacting a casino Royal Representative, a professional Travel Advisor, or an Independent Casino Representative. On the Website, any stateroom not included in the Casino Offers is a full cruise fare cabin.
GENERAL TERMS AND CONDITIONS FOR ALL CASINO OFFERS:
All Casino Offers are applicable to NEW individual bookings on Royal Caribbean International booked prior to the Book by Date on a Qualified Sailing by the Recipient and are not applicable to a group bookings or charters. The Recipient must be booked as the primary guest in the reservation. Qualified Sailings must have unique sailing windows. Should any Recipient have more than one (1) booking on a Qualified Sailing with any or all of the same sailing date(s), Royal Caribbean International reserves the right, in its sole discretion to cancel the booking for the Qualified Sailing with the latest departure date. Royal Caribbean International reserves the right to withhold any offer and/or future offers based on inactivity or a decreased level of gaming play by the Recipient or any gaming play in violation of any rules or regulations. Any Recipient who redeems a Casino Offer with no play may be removed from future offers. Any Recipient who fails to check in at the pier may be suspended from future offers, will forfeit any offer(s) redeemed, and the remaining guests sailing, if any, will be subject to pay the prevailing rates at the time of embarkation.
Casino Offers are nontransferable, cannot be sold or reassigned, and have no cash value except trade in value or dollars off, if applicable. All Casino Offers are subject to stateroom availability, Casino capacity limits, change without notice and may be withdrawn at any time. All charges, including but not limited to all taxes, fees and port expenses, online booking processing fee, if applicable, gratuities, applicable fuel surcharges, upgrades, additional cruise fare, if applicable, additional guests, additional staterooms, air and ground transfers, and onboard expenses are not included. All additional cruise fare, if applicable, online booking fee, if applicable, port expenses, applicable fuel surcharges, taxes and fees must be paid in full to receive a stateroom confirmation and apply to each guest. All reservations are subject to Royal Caribbean’s Deposit and Cancellation policy and ticket contract. Any changes or cancellations may result in a forfeit of the offer(s).
Any tax liability, including disclosure, in connection with any Casino Offer, is the sole responsibility of the Recipient.
Royal Caribbean International and/or Casino Royale reserve the right to modify these terms & conditions at any time. The provisions of RCL’s Ticket Contract (copies of which are available online at www.royalcaribbean.com/guest-terms are hereby incorporated by reference. Royal Caribbean International reserves the right to correct any errors, inaccuracies, or omissions and to cancel any bookings made in error, with no further obligations to you, even after your receipt of an order confirmation or shipping notice, at any time without prior notice. ©2024 Royal Caribbean Cruises Ltd. Ships' registry: The Bahamas. CasinoRoyale240813
Notwithstanding anything to the contrary provided herein, taxes, fees and gratuities are included in Stateroom Offers redeemed by any Recipient(s) with the following primary country of residence: Australia, New Zealand, Germany, Austria, Denmark, Finland, Norway and Sweden (the “Excluded Residencies”).